Somewhere under the rainbow...

So.......since hearing that I was successful at the (telephone) tribunal and the recommendation being that I be paid arrears from May 2014 by Centrelink.......I have heard nothing and it has been nearly a fortnight.This morning I set off to Inala to find out what is going on.There was a beautiful rainbow in the sky right in front of me for the whole of the journey and as I neared my destination, for awhile, it appeared to be ending right on where I knew the Centrelink Office to be. Was it portentous?I was early, the office had only been open for 10 minutes so the green chairs were quite empty. The woman in black with the Madonna microphone waiting by the reception plinth had no welcoming smile."I am here about payment of arrears" I said.She tapped and flicked at her Ipad and said "Take a seat."I looked around wondering who would call my name. I wasn't particularly bothered  with the choice except I hoped it would not be the huge forbidding fella on my right.The woman in black was dealing with a middle eastern man with a large black beard."This appointment is not for here," she said, looking at the paper he was holding, "you need to go up the road."He didn't understand."You need to go up the road, it is not here."He didn't understand."Go to 20 and 21 up the road."He wasn't getting it."It is not here," she said pointing to the door.He took his paper and shuffled out not having a clue what to do next. I was appalled that the woman in black had not been more helpful or tried to get someone to translate for him."Nicholas Allen?".......it was the the huge forbidding fella. His badge said he was 'James.'I explained why I was there while he was reading something on his computer screen."Well, " he said, " this is being dealt with by another department and has nothing to do with us so I can't help you, but I will make a note and get someone to call you within the next 2 days. I don't know if you are aware that with these things there is time for us to appeal the decision and the cut off date for the appeal is August the 5th but I can tell you that no one has put in an appeal yet and if it doesn't happen it should be sorted on August the 6th."I thanked him for his help and left.Surely they won't be so mean spirited as to appeal to overturn the decision found in my favour when I have done nothing wrong and the mistakes are all theirs, will they?The long, complicated, tiresome arm of the Law!