Problems.

So...yesterday we unpacked our new washing machine and set it all up and switched it on...'DOOR OPEN' flashed a message on the control panel. We could hear the machine trying to lock the door but it kept saying'DOOR OPEN'...even though the door was locked.There was definitely a problem with the door and the machine would not start until the door locked and so we rang up about it and were passed on to a repair team who told us that they cannot come out to see us until August 2nd! ...Customer service eh?Today 'Skylord' was playing up and we could not connect to the internet. I rang up about it this morning and rather than wait had the option to get a 'callback'. I chose that option. I rang at 8.30 am and finally got my call back at 2.30 pm this afternoon."Heck!" I said, "It's a good job it was not a matter of life and death!"In the meantime it turned out that it started to work again and I was told that there had been 'issues' in the morning that had now been resolved.On top of that we heard a crash in the night and Will went to investigate and found Galore had knocked the soap dish off the shower caddy , grabbed the soap and dashed up the nearest tree to eat it.It's all been a little vexing.